Reference

Privacy Policy for Your minitoro Account

Our Privacy Policy explains what account, device and wallet details we use when you access minitoro from Indonesia.

Account dataWallet recordsCookie choicesAccess requests
minitoro Privacy Policy for Your minitoro Account
REQUEST HELP SAFELY

Where to Ask About Privacy Policy

A privacy question should not require you to post personal details in a public message. Use the account help route shown after login and describe the request you need, such as a copy of your records, a correction to your phone detail or clarification about a QRIS reference. If login blocks that route, use the contact path on our site and include only the minimum details needed to locate your account. We may ask for verification before discussing private data.

Team online

Account help route

After login, choose the account help path for a Privacy Policy request. We use the account step and phone verification to confirm that the request concerns your own records before sharing any personal detail.

Payment record question

If a DANA, OVO, GoPay or QRIS reference appears in your request, keep the receipt number visible but remove unrelated wallet details. We can use that reference to check the account record without asking for your wallet password.

Access trouble

When login or phone verification prevents contact, use the site contact path and state that your message concerns the Privacy Policy. We will ask for a safe identity check before discussing account data or changing a record.

DATA HANDLING DETAILS

What We Keep, Protect and Change

Our handling process separates account identity, activity records and payment references so a support request can be checked with limited exposure.

Account creation

When you open an account, we collect the details needed for account setup and phone verification. This lets us connect your login to your own account record while reducing confusion between similarly named accounts.

Device signals

Your browser type, device details and IP address may be recorded for sign-in protection and fault checks. The same signals can help us investigate why a mobile session cannot move from login to the lobby.

Cookie controls

Cookies can preserve a session or remember a setting, depending on your browser choices. You can clear or restrict them in browser settings, although some account access steps may then need to be completed again.

Wallet references

A DANA, OVO, GoPay or QRIS reference can be linked to an account event for reconciliation. We do not need your wallet password for this check, and we ask you not to send it through support.

Retention checks

We retain records for the period needed for account security, support history, dispute handling and legal duties. When a record is no longer needed for those purposes, our handling process moves it toward deletion or anonymisation.

Change requests

You can request correction, access or deletion through the account help route. We may request identity confirmation, explain any legal reason for keeping a record, and tell you what action was taken on the request.

Privacy Policy Questions for Indonesia

These Privacy Policy answers cover the questions we expect you to ask before opening an account or contacting support. They explain the data connected with login, mobile access and local wallet records without turning a policy request into a general product conversation. If your situation is unusual, use the account help route and refer to the specific section that concerns you.

It covers account details, phone verification, device and browser signals, cookies, support messages and payment references connected with your account. It also explains why we use those details, how long they may be kept, and how you can request access, correction or deletion.

We collect the details needed to create and protect your account, including the information used for phone verification. When you sign in from a mobile device, we may record device, browser and IP signals to protect access and investigate technical problems.

Yes. The policy covers transaction references linked to DANA, OVO, GoPay and QRIS, as well as bank transfer and virtual account records. These references help us match an account event or answer a receipt question; they do not require your wallet password.

After login, use the account help route and state that you want a copy of your personal data under the Privacy Policy. If you cannot access the account, use the site contact path and provide only enough detail for us to begin a safe identity check.

You can request a correction or deletion through the same account help route. We may need to confirm your identity, and some records may need to remain for account security, dispute handling or legal duties. Access depends on local law and the record involved.

Cookies may remember a session or setting when you move between login and the lobby on a phone or desktop browser. You can restrict or clear them in browser controls, but doing so may sign you out or require phone verification again.

Use the account help route after login, or the contact path on our site when login is unavailable. Mark the message as a Privacy Policy request, avoid sending wallet passwords, and expect an identity check before we discuss private account records.